J&P Cycles
business logo of J&P Cycles
J&P Cycles
jpcycles.com

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J&P Cycles Reviews Summary

Positive Highlights

  • Extensive inventory includes hard-to-find parts and accessories for many motorcycle models.
  • Customer service is responsive and helpful, especially via chat and for returns.
  • Competitive pricing and frequent fast shipping make ordering convenient.

Negative Highlights

  • Some parts do not fit the specified motorcycle model despite website fitment claims.
  • Shipping can be slower than promised, with occasional damaged packaging.
  • Return shipping costs may exceed the value of low-priced incorrect items.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

May 18, 2026

I had to return a starter. The store manager (John) was most helpful. He is a personable guy, friendly, knowledgeable, easy to talk to and he listens to you. I wish all managers were like him. John saved me from cancelling my trip up to Myrtle Beach spring rally. If you have an issue seek out John I'm sure he will help you out. Fantastic job John. Thank you

Jun 14, 2026

I like ordering from them because they give you a fitment of your models & makes of motorcycles! And there tech videos are great to watch! So you can do the jobs yourself! 👍

Jun 14, 2026

J&P has a great variety of products at reasonable prices but the search engine keeps forgetting which bike you just selected to filter products by. It is annoying as hell.

Jun 11, 2026

JP has a good selection and great customer service! My only gripe is that several times, things have sat in the "waiting for shipper pickup" status for an inordinate amount of time. Which is frustrating when RPM members says 2 day shipping. But their customer service makes up

May 15, 2026

Had a question on Clutch Plates for my 2008 Road King. Utilized the 'chat' - sharp young lady (?) was very helpful and conscientious. Shipping was quick. Haven't installed parts yet, but expect top quality from past experience.

May 10, 2026

I received the windshield pouches for a birthday gift. It was easy to install and looks great! I only wish they were held close by velcro... the latch MAY be an issue at 70 mph... we will see!

May 2, 2026

Super happy with communication, quality of product and price. Thank everyone at J&P Cycle for the service. Looking forward to be doing more business in the near future.

Apr 29, 2026

Bought open box Custom Dynamics Shark Demon headlamps. Missing installation hardware when received. Looked like tape on box may have failed in transit. J&P customer service was great to work with and corrected problem to my satisfaction.

Apr 1, 2026

Ordered a voltage regulator verified fit. But it was taller and the mounting holes were way off. I get a lot of parts from j and p, only second time I've had an issue so doing ok.

Mar 25, 2026

The inspections sticker plate that I bought was priced about where other places were. It arrived to me in the proper time frame. I've never had any real issues with J&P.

Mar 11, 2026

Searched online for a front tire. After numerous other sites suggested alternate sizes or showed my size as unavailable, I found J&P had it in stock at a great price.

Mar 11, 2026

They are always freaking professional getting my orders out right away keeping me updated through email and tracking numbers. Always ready to lend a hand with the customer service department should need ever arise. I give the company five stars.

Feb 22, 2026

Picked the product purchase it and waited on shipping. Shipped quicker than anticipated. Arrived a day before expected arrival date on J&P tracking page

Jan 26, 2026

Grips came quickly, although I did have to modify the left one because it was too long. Apparently older (1989)Electra Glides took a slightly shorter grip as they don't go under the switch housing

Jan 24, 2026

J&P Cycles web site is easy to navigate. I purchased a K&N air filter for my 2025 Indian Pursuit. It shipped very quickly, the price was great too. I highly recommend J&P cycles, no matter what brand of motorcycle you ride.

Jan 2, 2026

Headlight housing was in excellent condition, and was received within days after placing the order. I am very happy with J&P Cycles, and have tried to purchase additional parts that they did not sell.

Dec 22, 2025

Ordered a new pair of handlebar grips for my 98 Electra Glide. They were reasonably priced and shipped quickly. Really like them now that they are installed.

Dec 20, 2025

Ordered exhaust for Harley Davidson and received email 7 hrs later that it had been processed and picked up by the carrier. Item was on my porch 3 days later, A day earlier than expected! It sure is nice to see an established name in the business adapting to online sales with quick efficient service.

Dec 18, 2025

J&P Cycles is my favorite site to buy motorcycle parts. They always have what I need and they ship items quickly. Prices are consistent with, or better than, other similar sites.

Dec 14, 2025

Right part at a good price. Cheaper than all the other sites. Quick service and a long time customer... back when I used to order from the old school paper catalog that you sent out free.

Dec 8, 2025

Ordered upgrades for 94 Springer and 07 Road King. Winters in Alaska are long and dark, this will help pass the time until riding season comes back around

Nov 14, 2025

Very pleased with service. However one problem is the flat rate of $60 for shipping to New Zealand as this makes it prohibitively expensive to order small items

Nov 10, 2025

Setting up my bike on the website gave me exactly what I needed. Gets everything that works correct the first time. Just click, add to cart and go. Shipping was quick. Had both tires within 2 days.

Oct 19, 2025

I'm receiving emails with promises of 10% off and have more trouble applying than worth it. You can't get a live person and the chat is a joke. If waiting until morning (usually forget if weekends) purchase not made or made simply paying premium price. J&P has many great products however, cost more than other options. Many purchases my wife would say so when want to talk about unhappy customer satisfaction, it's best to just lump it…

Oct 15, 2025

Easy and convenient website to navigate. Able find what pretty much any basic part or accessory that I want for my bike and they're actually in stock. Shipped out the next morning. Delivery took a little longer than expected but that was the post offices fault.

Oct 1, 2025

Service, ease of web site use, ordering logistics, all perfect. Worked as they should. I've bought hundreds of items over the years from J&P and I just felt the price was very excessive for hardware to hang saddlebags.

Sep 15, 2025

The lowering kit was exactly as described! Worked perfect and took about 20 minutes to install! Completely changed the ride of my bike! Very happy customer.

Sep 1, 2025

The 4.5 fit right in on passing lamps after loosening the rings 2001-0370. The 7" had to be bent slightly, trim bolt removed, and light bar dropped 2001-0368. Took a little patience but they look great.

May 17, 2026

The dip stick with temp gauge that was previously installed kept popping up and oil spewing out while riding. The nes replacement from J&P fit like glove. No more oil everywhere. Very satisfied.

May 11, 2026

I received my order in a timely manner, I did fallow all directions. Fit my 2014 Harley road king, installed it works great, looks fabulous. I would recommend this product to any one looking for style. Thank you J&P cycle

Apr 19, 2026

Can't thank you enough for the replacement on my rear tire. Your Rep that helped me choose the correct tire should be compensated. Not sure who it was but u can find out and give him credit since I did reorder another tire. Was due to him. Thanks again for a wonderful experience! William Baker

Apr 8, 2026

This thing is hard as shh! Long distance? I don't think so. Not JP fault, just not what was advertised as soft gel filled inserts. Plan on returning it for something better (softer). Haven't called them yet, but plan to.

Mar 14, 2026

I ordered this item and received it within a few days! Outstanding response to the customers needs, fast shipping and just a great trusted source for your motorcycle parts. I've been doing business with J&P Cycle for decades, haven't had a problem in all those years.

Feb 1, 2026

I wish the shipping could be a little faster, but J&P still rocks. I can almost always find a part that will work on my bucket of bolts. Thanks for sticking around guys!

Dec 21, 2025

Changed out stock Harley speakers with the Kenwood speaker and amp system it is surprisingly loud and really clear even at full volume. Was an easy install due to the plug and play design. I'm very happy and satisfied. I recommend this product if you're not looking to spend a ton of money. All wiring and hardware is included. 🙂👍

Nov 7, 2025

Good buying experience. From scanning the site, ordering and receiving the part was without any trouble. Prices are in same range as other sellers but I found J&P quicker on the delivery process.

Oct 1, 2025

I have been purchasing motorcycle part from J&P for years now, and always seem to either find exactly what I need, or get help finding the parts. Keep up the good work

Aug 29, 2025

Ordered handlebar grips not exactly sure what I needed. I only knew which ones I wanted. They fit perfectly. Quick install easy to read instructions and my delivery arrived in 2 days!

Apr 24, 2026

I ordered two big twin mini fuel filters for a 91 hd sportster. They're far too large, and it will cost more to return ship than I originally paid for shipping.

Apr 15, 2026

Was told your jp cycle t-shirt ran a little small so I ordered xxl way to big can't even wear it should have ordered my regular size xl guess ill give it away way to big for me to wear. But on other hand the tranny an primary oils worked out fine bike seems to like em will start buying them again

Mar 28, 2026

I ordered a shifter peg, but it was it did not work for my application, I reached out to your company, and they sent me the correct at no charge. Awesome

Mar 25, 2026

Ordered product. All is what I orders. Delivery changed twice. Longer delivery date each time. But I still do and will shop cause j&p has the products or can get them.

Oct 13, 2025

Ness oil gauge works and looks great. Braided line so much better than plastic hose. I mounted it different place did not like the line going across the engine (see pics)

Sep 5, 2025

I found the tires I needed in stock! They're an odd combination of sizes (15" front and 14" rear) but received both within a few days, as well as corresponding tubes and rim liners. Plus, free stickers! Yippee!

Sep 5, 2025

Excellent purchase, great communication throughout the transaction... pleasure to do business with this company will highly recommend J&P Cycles to my friends...

Jun 14, 2026

Order process was smooth, kit was missing the inner cam bearings. J&P sent replacements within 3 days. I would like to see an itemized parts list in the description to avoid any mistakes. Overall a great experience.

Sep 14, 2025

Used the size chart, gloves were too small. Ordered another pair and they came 3 days after estimated day. Still don't really like the fit but easier to try breaking them in than paying to return them.

May 2, 2026

The seat arrived in good condition however we discovered it would not fit my bike and had to return it. J&P Customer service were great, will definitely use J&P again.

Mar 31, 2026

Wrong parts. The flat covers are for a touring turn signal. They are much bigger. Not worth the hassle of returning them. I'll just eat it like I always do.

Mar 14, 2026

Very happy with the speed of shipping. Parts appear to be good quality. I have not had a chance to ride the bike yet because we've been buried in snow.

Reviews

Write a review
4.7
Reviews 26,168
5 Stars
81%
4 Stars
11%
3 Stars
3%
2 Stars
1%
1 Star
3%

Missouri
1 review
0 helpful votes
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Great product and quick shipping
October 16, 2026
Updated review

Easy to find, exactly what I was looking for and the price was competitive. Got to save some money

Date of experience: October 6, 2026
Great Service
January 26, 2026
Previous review

Quick fast site for purchase and shipping was immediate

Date of experience: January 16, 2026
Oregon
1 review
0 helpful votes
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Easy & Simple
October 15, 2026

Ordering is simple and arrive within 4-5 days usually.

Date of experience: October 5, 2026
Vermont
1 review
0 helpful votes
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FXRS PARTS
October 15, 2026
Updated review

Staff was knowledgeable, polite and very professional.
They explained the ordering and return policy so there was no confusion.
Shipping was prompt and parts were as described.

Date of experience: August 26, 2026
User friendly website, fair prices and good delivery...
September 4, 2026
Previous review

User friendly website, fair prices and good delivery times.

Date of experience: August 25, 2026
Illinois
1 review
0 helpful votes
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Great Device
October 14, 2026

EZ Shift is amazing and helps out a ton to shift easier and find neutral

Date of experience: October 4, 2026

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Florida
1 review
0 helpful votes
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Great plugs
October 14, 2026
Updated review

I installed these plugs on my 2013 Ultra Limited. They are great. I think the performance of these Iridium plugs are far ahead of the stock Harley plugs.

Date of experience: August 7, 2026
Using the chat option made my search much easier
June 13, 2026
Previous review

Using the chat option made my search much easier.

Date of experience: June 3, 2026
California
1 review
0 helpful votes
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Don't want to be surveyed for each purchase
October 14, 2026

Don't want to be surveyed for each purchase. I don't mind every once in a while, but every time is intrusive

Date of experience: October 4, 2026
Texas
1 review
0 helpful votes
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My go to supplier for my business
October 14, 2026

The only negative thing about the shopping experience is the search engine. When searching for parts that fit a specific bike, the results are terrible and I often find that I have to do my searches elsewhere

Date of experience: October 4, 2026
Kimberly E. — J&P Cycles Rep
2 weeks ago

Joseph
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Indiana
1 review
0 helpful votes
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Great communication
October 14, 2026

Got an email stating that the exhaust system I was looking for was in stock. Went and bought it as soon as I could

Date of experience: October 4, 2026
Kentucky
2 reviews
0 helpful votes
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Tired of giving reviews
October 14, 2026

They show up on time. Easy to install, no problems. I am very pleased with the fact that you had what I needed

Date of experience: October 4, 2026
Tennessee
1 review
0 helpful votes
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Cheaply made
October 14, 2026

Hoses are very cheaply made, took a week and half to get to me.

Date of experience: October 4, 2026
Texas
1 review
0 helpful votes
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Antenna was wrong!
October 14, 2026

I ordered an antenna for my Harley and was told that it would fit and it did not.

Date of experience: October 4, 2026
Texas
1 review
0 helpful votes
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Great experience!
October 14, 2026

I ordered a helmet from the website. It shipped quickly and arrived boxed and protected well. It was a great experience. I will definitely buy from J&P again.

Date of experience: September 4, 2026
Missouri
1 review
0 helpful votes
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Needing to return a faulty part.
October 14, 2026

Received a battery and kept it in the box for two months. When I installed it wouldn't work, then it would not take a charge. So I need to see about sending it back for replacement. I will contact customer service Monday and see how that works out.

Date of experience: October 4, 2026
Kimberly E. — J&P Cycles Rep
2 weeks ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Florida
1 review
0 helpful votes
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Should have ordered the Kuraken pouch the first time
October 14, 2026
Updated review

I ordered the Hogworx windshield pouch for my Harley because it was less expensive than the Kuraken. However, the middle flap on the Hogwarts flew open as soon as you exceeded 30 mph and would not stay closed. I called J&P and the PROFESSIONAL representative took care of it and gave me credit towards the cost of the Kuraken pouch. It fit perfect and the magnetic closure holds just fine. Should've spent the money for the Kuraken to begin with. Very satisfied now.

Date of experience: October 4, 2026
Ample information and verifies that the product fits...
October 1, 2026
Previous review

Ample information and verifies that the product fits my particular bike.

Date of experience: September 21, 2026
Mississippi
2 reviews
0 helpful votes
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Received parts survey
October 14, 2026

Why am 8 being asked if I received a delivery 2 months later

Date of experience: October 4, 2026
Colorado
1 review
0 helpful votes
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Great experience as always
October 13, 2026
Updated review

Ive ordered from J&P multiple times and every time has been a great experience with quick shipping and delivery

Date of experience: October 3, 2026
Best site for motorcycle parts especially once you...
August 26, 2026
Previous review

Best site for motorcycle parts especially once you put in the info for your exact make and model of bike.

Date of experience: August 16, 2026
New York
1 review
0 helpful votes
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Wrong size
October 13, 2026

The staff on the phone was very helpful but when I received the part it was the wrong size would not fit.

Date of experience: October 4, 2026
Colorado
1 review
0 helpful votes
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Broken oil switch!
October 13, 2026

Received a new oil switch for my 2012 Fat Bob. Lasted a day and a half and light went on with adequate oil pressure. I have had other great experiences with J&P but this is kind of a.bummer.

Date of experience: October 3, 2026
Minnesota
1 review
0 helpful votes
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Could use instructions for install
October 13, 2026
Updated review

Bought an oil pressure gage for. A shovelhead but am unable to find a YouTube video on where to pull a port for.the gauge

Date of experience: October 3, 2026
Having a 10 digit password is a royal pain
August 25, 2026
Previous review

Having a 10 digit password is a royal pain. Also, there should be a way to see instructions on items prior to purchase. Lastly, the search engine seems pretty clunky. When I put my vehicle type is entered, I seem to no longer get the specific product search. I get every part available for that vehicle

Date of experience: August 15, 2026
New York
2 reviews
0 helpful votes
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Always on point
October 13, 2026
Updated review

Never a bad experience with J&P. 10/10 would recommend. Great service, great parts. They never disappoint

Date of experience: October 3, 2026
Always a great experience shopping with J&P
July 15, 2026
Previous review

Always a great experience shopping with J&P

Date of experience: July 5, 2026

From the business

Business History

  • 800-318-4823
  • Philadelphia, PENNSYLVANIA, United States
  • Founded in 1979