Very pleased with service. Vehicle was delivered right on schedule without incident. Driver was very polite & professional. 3 thumbs up for this company!
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This is the second vehicle that we have had transported with Road Runner. The service is reliable, communicative, and pick up/delivery was as promised.
I have used your company for 4 years and I have never had any issues. There were a few glitches but it was normal due to the business and the weather and roads. All of the drivers were excellent and communicated the whole time. I had to transport daughter car back and forth from college 2 times a year. I have referred several people to Road Runner. Thank you for your excellent service.
Pick-up was late by more than a day. Delivery was late by 2 days. There was ZERO communication with me once the cars were picked up. I had NO idea where my cars were for 3 long days. Unacceptable!
This was a flawless move. Car was picked up Saturday morning in Long Beach, Calif. Delivered to Lincoln Nebraska Tuesday morning. Driver was super friendly and helpful with highly recommend.
The car was picked up and delivered on time, no damage. Both drivers picking up and dropping off were polite and courteous
Road Runner is all good when they are trying to get your business, but soon as you book, good luck hearing back from the agent who booked you. You are now in the hands of the call center. I was told my car would be picked up on a certain day and it was not, it was picked up 5 days later. The delivery was better it was only one day late, but at least the driver was in communication with us. And by the way the price quoted went up $300 because the quote was only good for 30 days, how convenient my car was picked up the day after the 30 days was up. READ EVERYTHING, the agent will not tell you the important stuff.
What time and schedule were completely off and caused me a major inconvenience
Very good delivery. Driver was very courteous and friendly. Car was picked up early and delivered early. Would highly recommend this service.
Driver was accommodating, on time, and quite helpful in jumping the dead battery and getting the car
On the trailer. The folks receiving the car were equally satisfied. Great job!
Great company to work with, job was dispatched to a nice gentleman, car arrived a couple days late with no issues, will use them again
It was bumpy at first, but the delivery time was quicker than expected
Great communication throughout the entire process. Booking the service was easy online, and their follow-through is great. The drivers who collected and dropped off the vehicle were courteous and respectful. They did a thorough walk-around of the vehicle before loading and after delivery. This is the second time we have transported the same vehicle from San Francisco, CA to Boston, MA, and now back to San Francisco! If we ever need to transport a vehicle, this is who we are relying on!
Our driver provided excellent service and showed deep care and concern for my four vehicles. They were transported from Mississippi to Texas.
Delivery was estimated at 3-4 days and was actually 7 days.
Everything was very good--vehicle arrived unharmed --cost was very reasonable
Very pleased with service. Vehicle was delivered right on schedule without incident. Driver was very polite & professional. 3 thumbs up for this company!
I shipped my Lexus SUV from Alexandria Virginia to Clayton New York. Good communication between the driver for the pick up and also for the delivery. Was originally quoted a price a little over $900 but on the day before pick up the pricing increase still a little over $1100 for a fuel surcharge. (Clayton is off the beaten path) Vehicle was delivered with care so I'm a happy Customer!
I appreciate that there is a dashboard with some information, but I waited 3 or 4 days gir my vehicle to be picked up without any updates. Once I was assigned a driver it was a little better but still there was poor communication. I was expecting the car on Friday but it didn't arrive until later. Again the dashboard doesn't give a lot of info. It would be great if the info on the dashboard was more detailed. The good thing is that I got my car in good condition.
Was quoted $1200. Charged $1900. You do the Math I'm happy to pay And understand fuel surcharges but this was excessive and blatant bait and switch tactics
Car carefully picked up from Ft Worth Tx, transported by modern semi-truck and trailer. All equipment was automated mechanically and monitored by driver. The car reached my home in Oil City Pa in a timely manner. It was unloaded and placed in my driveway. The ease of making a reservation, having the car picked up and safely transported is something I'll do again without hesitation.